CAROLINE BUCKLEY

Customer Interactions (ICI) Business Analytics Services @ Ford Motor Company

Leading the global business transformation of 1:1 customer interaction activities to fundamentally change the way customers experience the Ford brand. Global transformation leader with enterprise-level expertise driving strategy to optimize operations and accelerate revenue growth. Deep, diverse background orchestrating business transformations and capability-building from diagnostic through implementation of continuous improvement initiatives. Engaging leader focused on motivating and mobilizing teams.